DroneAdHub respects your privacy and is committed to protecting it through our compliance with this privacy policy.
DroneAdHub ("DroneAdHub", "we", "our", "us") respects your privacy and is committed to protecting it through our compliance with this privacy policy (the "Privacy Policy"). This means we do not transfer, distribute, disclose, rent or sell any of your personal information to third parties except as provided for in this Privacy Policy or as specifically consented by you. We collect only the Personal Information reasonably necessary for the purposes identified, in line with Canadian Privacy Laws (as defined below).
This Privacy Policy is effective as of January 1, 2026.
This Privacy Policy applies to all personal information ("Personal Information") collected, used or disclosed by DroneAdHub when you browse our website (the "Site"), create an account, purchase Slot Advertising, or submit proposals for Private Events across Canada (the "Services"). Where this Privacy Policy references coordination with Operators, it reflects that Operators are independent contractors and that limited coordination data may be shared solely to perform booked services, as further described below. In the event of any inconsistency with the User Terms or Operator Terms, this Privacy Policy governs privacy matters while the User/Operator Terms govern their respective service terms.
By using our Site and/or Services and providing us with your Personal Information, you expressly consent to our collection, use, disclosure, and transfer of your Personal Information in accordance with this Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use our Site or our Services or provide us with any Personal Information.
DroneAdHub is responsible for Personal Information under our possession and control. We have designated a Privacy Officer to be responsible for our compliance with this Privacy Policy and applicable privacy legislation. DroneAdHub will make known, upon request, the title of the person or persons designated to oversee DroneAdHub's compliance with this Privacy Policy.
DroneAdHub is responsible for Personal Information in its possession or custody, including information that has been transferred to a third party for processing. DroneAdHub shall use contractual or other means to provide a comparable level of protection while the information is being processed by a third party.
DroneAdHub shall implement policies and practices to give effect to these principles, including:
To better understand this Privacy Policy, we have set out some basic definitions to use when reading and interpreting it.
"Collection": the act of gathering, acquiring, recording, or obtaining Personal Information from any source, including third parties, by any means.
"Canadian Privacy Laws": means the Personal Information Protection and Electronic Documents Act (Canada) ("PIPEDA") and any other applicable federal or provincial privacy legislation, including, without limitation, the Personal Information Protection Act (Alberta), the Personal Information Protection Act (British Columbia) and An Act respecting the protection of personal information in the private sector (Quebec Law 25), as amended from time to time.
"Consent": voluntary agreement to the collection, use and disclosure of Personal Information for defined purposes. Consent can be either express or implied. Express consent can be given orally, electronically or in writing, but is always unequivocal and does not require any inference on the part of DroneAdHub. Implied consent is consent that can reasonably be inferred from the circumstances or from an individual's action or inaction.
"Data Protection Laws": means the Canadian Privacy Laws and any other applicable data protection laws.
"Disclosure": making Personal Information available to a third party for that party's own use.
"Operator": means a Transport Canada–certified independent contractor drone pilot or drone services provider listed on the DroneAdHub Solution who offers or performs aerial advertising or Private Event displays booked via the Services.
"Personal Information": means information, recorded in any form, which identifies an individual or that could be used to identify an individual, but does not include aggregated or deidentified information that cannot be associated with an individual.
"Private Event": means a custom private drone display coordinated through the DroneAdHub platform.
"Slot Advertising": means time-based aerial advertising slots at DroneAdHub-organized public shows.
"Transfer": making Personal Information available to a third party for processing, storage or otherwise, solely to be used on behalf of DroneAdHub.
"Use": the treatment, handling, and management of Personal Information by and within DroneAdHub.
We collect your Personal Information: that you provide or that arises from your use of the Services, including:
DroneAdHub will only use the Personal Information that we collect for the purpose for which it was collected and only as permitted by Canadian Privacy Laws and other applicable Data Protection Laws. We use your Personal Information to:
If you provide Personal Information of third parties to DroneAdHub (for example, images or likenesses in creative assets, or contact information of individuals participating in a Private Event), you are responsible for providing all required notices and obtaining all legally required consents under applicable privacy laws. Upon our reasonable request, you agree to provide evidence of such notices and consents and to promptly notify us if any consent is withdrawn or materially changes.
We retain Personal Information as long as necessary for the purposes described and as required by Canadian Privacy Laws and other applicable Data Protection Laws. We maintain retention schedules and securely delete or anonymize information once no longer needed.
We respect your privacy and, unless otherwise required by law, we will not collect, use, or disclose your Personal Information without your prior consent. Your Personal Information will only be used for the purposes for which it was collected or in accordance with applicable laws. From time to time, we may wish to use Personal Information for new or additional purposes, in which case we will obtain your consent for such new purpose(s). We will obtain fresh consent where required by Canadian Privacy Laws or other Data Protection Laws.
You may expressly give your consent in writing, verbally or through any electronic means. In certain circumstances, your consent may be implied by your actions. For example, providing us Personal Information to register for our Services is implied consent to use such information to provide you the associated services. The form of consent sought by DroneAdHub may vary, depending upon the circumstances and type of information disclosed. The form of consent (express or implied) will be determined in accordance with Canadian Privacy Laws, taking into account the sensitivity of the information and reasonable expectations. DroneAdHub will seek express consent when the information is likely to be considered sensitive. Implied consent may be used where the information is not sensitive or the context clearly indicates that consent can be reasonably inferred.
In certain circumstances, consent with respect to use or disclosure may be sought after the information has been collected, but before use (for example, when DroneAdHub wants to use information for a purpose other than those identified above).
Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified in this Privacy Policy at any time by contacting us at the contact information set forth below. If you refuse or withdraw your consent, you acknowledge that we may not be able to provide you or continue to provide you with certain services or information which may be of value to you.
Where you consent, we may use analytics to provide you with campaign performance summaries and to inform improvements to the Services. We use de-identified or anonymized analytics where feasible and comply with applicable consent and opt-out requirements for interest-based advertising and analytics in Canada.
Presently DroneAdHub does not use Personal Information to render a decision based exclusively on automated processing. If in future we do, DroneAdHub will inform you at the time we communicate the decision. Upon request, DroneAdHub will provide: (1) the Personal Information used to render the decision; (2) the reasons and principal factors and parameters that led to the decision; and (3) your right to have the Personal Information used to be corrected. If and when we implement automated decision making, we will provide notices and enable rights as required by Canadian Privacy Laws and any other applicable Data Protection Laws (for example, information about the logic involved and how to contest the decision, where required). For Quebec residents, additional disclosures and rights regarding automated processing will be honored in accordance with Canadian Privacy Laws. To exercise these rights, you may contact our Privacy Office at contact@droneadhub.com.
When collecting Personal Information, DroneAdHub will limit the collection of Personal Information to that which is necessary to fulfill the purposes identified in this Privacy Policy. We limit collection to what is necessary for identified purposes in compliance with Canadian Privacy Laws. DroneAdHub will be open and transparent about the information that is being collected by communicating the purpose of collection.
DroneAdHub will maintain the strict confidentiality of all Personal Information collected and will not sell, transfer or otherwise disclose any of your Personal Information to any third party without your knowledge and consent except for purposes outlined in this Privacy Policy. Any disclosure or transfer will be made in accordance with Canadian Privacy Laws and other applicable Data Protection Laws.
For booked Private Events or other engagements, DroneAdHub shares limited coordination data with the matched Operator solely to perform the services. This typically includes: (a) event date, time, venue and location coordinates; (b) the advertiser or event point-of-contact name and business contact details (phone/email); (c) site access instructions and safety/venue requirements; (d) approved creative assets and technical specifications necessary to execute the display; and (e) relevant constraints, permits, or notices required for lawful operations. We share only the minimum necessary information, do not share full payment card details, and require Operators to use the information only for the booked engagement, safeguard it, and delete it after completion in accordance with our terms and applicable law. Coordination data is scheduled for deletion thirty (30) days after event completion, subject to legal retention requirements.
We may share Personal Information with service providers who support our operations, such as payment processing, information technology, analytics, and customer support. Some service providers may process Personal Information outside Canada (for example, in the United States). We implement contractual, technical, and organizational measures appropriate under Canadian privacy laws, and conduct transfer impact assessments where required (including for Quebec).
Payments for Services are processed via Stripe or another designated payment processor. The payment processor collects and processes your payment information directly and provides DroneAdHub with limited transaction identifiers and status to administer your booking.
We enter into written agreements with service providers that include privacy and security obligations required by Canadian Privacy Laws and other Data Protection Laws. Only DroneAdHub's and our service provider's employees with a business need to know, or whose duties reasonably so require, are granted access to Personal Information that we are accountable for. All such employees will be required as a condition of employment to contractually respect the confidentiality of your Personal Information.
We may also disclose your Personal Information in the event we sell or transfer all or a portion of our business or assets (including corporate reorganization, merger or amalgamation with another entity, dissolution or liquidation). We will safeguard Personal Information and limit use/disclosure to evaluating or completing the transaction as required by Canadian Privacy Laws.
From time to time, we may disclose your Personal Information to third parties under the following limited circumstances:
We respond to lawful requests from authorities by producing information within the scope of the request and applicable law, applying data minimization principles. Where permitted and appropriate, we may notify affected users of requests for their Personal Information. We keep internal records of requests and may seek to narrow, clarify, or challenge overbroad or invalid requests.
DroneAdHub protects your Personal Information by security safeguards appropriate to the sensitivity of the information. We maintain technical, physical and administrative security safeguards to safeguard your Personal Information against loss, theft, misuse, unauthorized disclosure and unauthorized access. We will regularly review and update our security measures to address new and emerging threats and ensure that third parties to whom we disclose personal information have adequate safeguards in place.
The methods of protection for Personal Information may include:
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your Personal Information, we cannot ensure or warrant the security of any information you provide to us.
We take reasonable steps to verify your identity before granting you access to your account on our Site; however, you are solely responsible for maintaining the secrecy of your username, password, and any other account information.
We maintain breach detection, assessment, record-keeping, and notification procedures to meet our obligations under Canadian Privacy Laws and other applicable Data Protection Laws.
As noted above, we may use service providers and other third parties ("Third Parties") to perform services on our behalf. Where we transfer Personal Information internationally, we do so in compliance with Canadian Privacy Laws and other Data Protection Laws. These Third Parties may store, process, and transfer Personal Information on servers located outside of Canada in jurisdictions whose data protection laws may differ from those of Canada, such as the United States of America. As a result, Personal Information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to the laws in those jurisdictions. For example, information may be shared in response to valid demands or requests from government authorities, courts, and law enforcement officials in those countries. We assess foreign processing risks and implement contractual, technical, and organizational measures to ensure a level of protection that is appropriate under Canadian Privacy Laws. For Quebec transfers, we conduct a transfer impact assessment as required.
Non-Identifiable and aggregated information is data and information that is aggregated or anonymized in such a manner that it cannot be connected to an individual. We create and use deidentified or anonymized data in accordance with Canadian Privacy Laws and other Data Protection Laws, and we take steps to prevent reidentification. We may compile and use de-identified and aggregated statistics about use of the Services and campaign performance.
We may disclose such aggregated and non-identifiable information to third parties that provide services for us (e.g. a survey research firm). In some instances, DroneAdHub may collect non-identifiable data through cookies. This information is used to better understand and improve the usability, performance, and effectiveness of the Site, as is further described below under "Cookies, Web Beacons and Other Similar Technology".
You have the right to access and correct your personal information under Canadian Privacy Laws. To do so, please contact our Privacy Officer using the contact information provided in this policy. You can also file a complaint if you believe your information is not being handled properly. We will need to verify your identity before providing you with the Personal Information we hold about you and we will respond within the time periods provided for under applicable laws. There is no cost for such access request unless you require copies of records.
In certain circumstances, we may not be able to provide you with access to your Personal Information if the information cannot be separated from the Personal Information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. If we cannot provide you with access to your Personal Information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.
You may request to update and change your Personal Information either directly through your account or by contacting us at the contact information set forth below. We shall endeavor to correct or complete any Personal Information that you advise us is inaccurate or incomplete. Where appropriate, the amended information shall be transmitted to third parties having access to such information.
An individual will be able to address a challenge concerning compliance with this Privacy Policy to DroneAdHub's Privacy Office.
DroneAdHub will maintain procedures for addressing and responding to all inquiries or complaints from Users about DroneAdHub's handling of Personal Information. DroneAdHub shall investigate all complaints. All inquiries or complaints involving DroneAdHub's handling of Personal Information or compliance with this policy or with PIPEDA shall be directed to DroneAdHub's Privacy Office.
We will respond within timelines required by Canadian Privacy Laws and will provide reasons where access is restricted, as permitted by law. We handle complaints in accordance with Canadian Privacy Laws and maintain procedures to respond to inquiries and regulatory requests. If DroneAdHub finds a complaint to be justified, it will take appropriate measures, including, if necessary, amending its policies and procedures.
Where required by Canadian Privacy Laws (for example, in Quebec), you may have additional rights such as to request cessation of dissemination, de-indexing, or re-indexing in certain circumstances.
For more information, please contact our Privacy Office:
E-mail: contact@droneadhub.com
The Site may contain links to other sites that are independently owned and operated by third parties. These other sites may have their own privacy policies and are not governed by this Privacy Policy. We are not responsible for the privacy practices, or the content of any sites owned and operated by any third parties. Other sites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy of each site you visit.
As you interact with the Site, we may use automatic data collection technology and services that record and collect information that identifies your computer, tracks your use of this Site, and collects certain other information about you and your surfing habits. This data collection technology may include cookies, web beacons and other similar devices on this Site to enhance functionality and navigation for our visitors.
We use cookies, web beacons, and similar technologies to improve your experience and analyze Site usage. Where required, we obtain consent for non-essential cookies and respect your withdrawal of consent. Our deployment of analytics (for example, Google Analytics) is configured in accordance with Canadian privacy laws, including appropriate consent and IP handling.
We implement measures consistent with Canadian Privacy Laws to limit tracking, respect browser/device settings where applicable, and de-identify analytics data where feasible.
Our Site uses Google Analytics, a web analytics service of Google, Inc. ("Google"), or comparable technology. Google Analytics uses cookies to analyze how you use our Site. The information generated by the cookie about your use of our Site (including your IP address) is sent to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of our Site, compile reports on Site activity for our Site operators and to provide other site activity related to internet services. Additionally, Google may transfer this information to a third party when required by law or in the case of a third-party processing information on Google's behalf. In no case will Google use your IP address in connection with any other information held by Google. You can set your internet browser to prohibit the installation of cookies, although we must point out that some features and functions of our Site will then be unusable. By using our Site, you consent to the processing of data about you collected by Google in the manner described and for the above-mentioned purpose. The consent for collection and storage of data can be withdrawn at any time in the future by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Our deployment of analytics is conducted in accordance with Canadian Privacy Laws and other applicable Data Protection Laws, including appropriate IP handling, configuration, and consent where required.
We do not knowingly collect Personal Information from children in violation of Canadian Privacy Laws. Where consent of a parent or person with parental authority is required (for example, under Quebec law for minors under the applicable age), we will obtain it before collection.
We send electronic messages in compliance with Canadian Privacy Laws (including CASL) and other Data Protection Laws where applicable.
We will ensure that each email includes an opt-out feature and instructions on how to unsubscribe if you no longer wish to receive future emails from us. You can unsubscribe using the link included in the email or electronic message, or by using the contact information set forth below. If we do not have consent, express or implied, to send you commercial electronic messages, we will only communicate with you for the limited purposes permitted under CASL.
You may send your unsubscribe requests or any other questions about our electronic communications practices to our Privacy Office at contact@droneadhub.com.
We will update this Privacy Policy from time to time to reflect any changes regarding how we collect, use, or disclose your Personal Information. We will implement any updates in accordance with Canadian privacy laws and other applicable data protection laws, including providing additional notice or seeking consent where required.
We will indicate at the top of this page the date this Privacy Policy was last revised. Your continued access to or use of this Site after any such changes constitutes your acceptance of the revised Privacy Policy and will be binding on you.
Contact our Privacy Office for clarification on any privacy matters
DroneAdHub Privacy Office
📧 contact@droneadhub.com